Multi-million dollar class action begins.
Customer satisfaction is on the rise for some of Australia’s largest retailers.
Take a look at who’s doing it right
Management changes in retail have been more frequent and widespread in recent years as retailers try to address structural changes in the industry.
A sneak peek at what’s featured in tomorrow’s edition of Inside Retail Weekly…
Ambiguous goals, potential fraud and massive amounts of data – developing an effective loyalty program is easier said than done.
John Lewis looks to reduce the 300,000 tonnes of clothing which is sent to landfills annually in the UK
Big names on board as e-commerce giant kicks off new membership program.
E-commerce giant discounts thousands of products.
Customer to come first in King’s new Myer.