opinion Archives - Inside Retail

Online competition didn’t kill Jeanswest. Boring retail killed Jeanswest.

Our contributor takes a closer look at one of the larger administrations of January.

The forgotten metrics of retail

Big data may be the new oil, but our contributor wants you to spare a thought for all the metrics that came before.

To win the retail game, inventory losses are not an option

Loss prevention can help offset dips in profitability.

Are you ready for casual penalty rates to increase?

How to prep for the next stage of penalty rate increases on October 1.

True leadership is not a “yes” brigade

Opinion: A true leader should not be held to the old guard’s ways.

In the age of user-generated content, even negative reviews are useful

User-generated content has never been more important.

The reality of segmentation

Segmentation may be seen as the key to tapping into your key customers, but segments don’t walk through the door to buy – humans do.

Is Amazon really the big bad wolf?

If you read the propaganda about Amazon, you’d believe that they’ll be rolling into town and leaving a trail of destruction in its wake.

‘New Myer’ strategy flirts with risk

Opinion: Myer has to re-establish itself as a destination with its own compelling attractions and not be a hybrid of others.

Retailing in the Me Age

The rise of the smartphone is a defining moment for mankind, and the ramifications for retail are only getting broader.