social media Archives - Inside Retail

The art of (online) conversation

Tips for turning your customers into brand advocates – through product reviews.

Demand for social shopping outpacing supply: PayPal

Consumer adoption of shopping though social media 50 per cent higher than business adoption.

Aussies spend big shopping on social media

Aussies are spending more than $16 billion a year shopping via social media, new research says.

Pinterest offers mobile ads

The social platform wants to help businesses reach customers.

Instagram tests hidden like counts in Australia

Users no longer able to see exactly how many likes posts have received.

Spell: Social media is about more than appearing in your customers’ newsfeeds

Retailers question Lush’s decision to social accounts.

The dying art of conversation

Opinion: Has technology killed our ability to talk face-to-face?

Ubiquitous shopping: Why this trend is set to transform the next phase of retail

Why retailers need to embrace social media, smart speakers and more.

Viva voce: A retailer’s best friend

Why word of mouth is still an incredibly important weapon in a retailer’s marketing toolkit.

Instagram Shopping expanded to stories

Over 300 million people use Instagram Stories everyday which is a significant consumer base for retailers to push into