“I want to be one of the retailers riding that momentum.”
Why retailers need to embrace social media, smart speakers and more.
Brand recognition, pronunciation and more will become important.
Only about two per cent of people who own an Alexa-enabled device have made a purchase using just their voice in 2018.
Retailers know who their consumers are, but not where they are.
Voice is shaping up to be a key part of Amazon’s local expansion plan.
US retail giants Amazon and Walmart are pushing their customers to shop by reading out their shopping list to a digital assistant.